Hold Charts
Accordion Content
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Description Reason for Hold How to get hold removed Administrative Contact Rutgers Student Accounting-Fall
Rutgers Student Accounting-Spring
Summer Session
Deferred Summer Tuition
Winter Session
Student has a past due tuition balance that needs to be paid Student needs to log in to paymybill.rutgers.edu to make a payment, or contact the Student ABC office Fall/Spring
Summer/Winter
Perkins Student Loan
Delinquent Tuition-Fall, Spring, Summer, Winter
Rutgers University Loan Program (RULP)
Student has a past due loan or tuition payment that needs to be paid Student needs to log in to ECSI to make payments or contact the Collections Department at loanadmin@sa.rutgers.edu to request forbearance or deferment for loans
Delinquent tuition accounts need to be paid in full
Collections Team
Perkins Exit Counseling
Direct Loan Exit Counseling
RULP Exit Counseling
Nursing Faculty Exit Counseling
Student needs to complete loan counseling, either due to graduation, withdrawal, leave of absence or drop below half-time Student needs to complete loan counseling through ECSI, and for Direct loans at studentloans.gov
For ECSI: School Code is W33, account number is their SSN
Note: Student needs to complete each exit counseling separately if they have both Perkins and Direct Stafford Loans
Exit Counseling Team
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Description Reason for Hold How to get hold removed Administrative Contact Academic Dismissal or Academic Suspension Student has a sustained suspension noted on their record, and fall below the required cumulative GPA standards Student must successfully remediate their cumulative GPA to the standard required for their class year. Unless successfully adressed are final Academic Dean depending on school Failure to respond to notification from the Dean's Office Student did not respond to a notification from their respective Dean's Office Student must contact their Academic Dean Academic Dean depending on school Artistic Dismissal Student did not meet the departmental requirements Student may appeal to the Mason Gross Dean's Office or request transfer to other programs of the Mason Gross School of the Arts or any other college at Rutgers whose admission requirements they meet Mason Gross Academic Dean
(848)-932-5208
Academic Foundations Student receiving help from the Academic Foundations does not reach the program requirement Student must contact their Academic Dean Academic Dean depending on school -
Description Reason for Hold How to get hold removed Administrative Contact Disciplinary Suspension
Student has either a disciplinary suspension, disciplinary dismissal, disciplinary probation or disciplinary warning. Placed by the Office of Student Conduct The Office of the Registrar will get a release hold notification from the Office of Student Conduct Office of the Registrar:
Eric Decker or
Office of Student Conduct:
848-932-9414
Disciplinary Registration Hold Student has a disciplinary registration hold. Placed by the Office of Student Conduct Student needs to meet with the Office of Student Conduct Office of Student Conduct:
848-932-9414
Student Life Requirement Student has not completed a Student Life requirement course. Placed by New Student Orientation (NSO) Student needs to complete NSO online modules and let Student Affairs Compliance and Title IX Office know that it has been completed Compliance Office:
Interim Suspension Student has violated the Code of Student Conduct and the alleged behavior indicates that the student may pose a threat to themselves, to others, or to property Student needs to meet with the Senior Student Affairs Officer within two (2) working days of the suspension Office of Student Conduct:
848-932-9414
Care Team Student has a hold placed by the Office of Student Conduct in regards to the Care team Student needs to contact the Care Team - Newark Campus only Care Team:
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Description Reason for Hold How to get hold removed Administrative Contact Accounts Receivable
Student has an outstanding balance Student needs to pay balance my logging into their account through my.rutgers.edu RBHS Student Accounting: billingandcollections@sa.rutgers.edu
Student Bankruptcy Student has declared bankruptcy and has an outstanding balance Student needs to provide discharge paperwork RBHS Student Accounting: billingandcollections@sa.rutgers.edu
AR Collections Student has an outstanding account balance that has been turned over to a collection agency Student needs to pay balance directly to Collection Agency 800-849-9791
Non-Payment/Unconfirmed Attendance Student has not confirmed their attendance for the semester and has not paid semester charges Student needs to either confirm their attendance or make a payment through my.rutgers.edu RBHS Student Accounting: billingandcollections@sa.rutgers.edu
Taxpayer Identification Student is missing Tax Identification Number (TIN) in Banner Student needs to complete and submit a completed W-9 form with TIN RBHS Student Accounting: billingandcollections@sa.rutgers.edu
ACH Deposit Compliance Student has not enrolled in direct deposit. Student needs to sign up for direct deposit through my.rutgers.edu RBHS Student Accounting: billingandcollections@sa.rutgers.edu