Rutgers logo
University Finance and Administration
Rutgers logo
University Finance and Administration
Rutgers logo
University Finance and Administration
Rutgers logo
University Finance and Administration

International Refunds

Rutgers, The State University of NJ, requires all enrolled students to sign up for ACH Direct Deposit of student refunds through Nelnet Campus Commerce.

International students, if you are eligible for a refund, complete this form to specify which refund option you prefer. The four options are outlined below. 

CIBC 

Any payment sent to Rutgers can be refunded via CIBC bank to any account; you do not need a CIBC account to use this service. Please note that CIBC may charge a refund processing fee that varies and will be disclosed before processing.

CIBC is a tier one financial institution that has partnered with Rutgers to provide support on both tuition payments along with refunds and outbound payments. To learn more about CIBC, please visit their website.

Direct Deposit

Set up direct deposit to receive your funds faster and more securely if you have a valid U.S. bank account. If you already enabled direct deposit, please verify that your U.S. bank account is still active.   

Flywire

Online payments processed through Flywire can be refunded to the original account. Please note that Flywire may charge a  0.5 percent refund processing fee.   

Flywire, as a US-headquartered company and its subsidiaries, complies with all applicable international sanctions laws and regulations, including OFAC sanctions regulations. Administered by the US Department of the Treasury, OFAC enforces sanctions against foreign entities, regimes, terrorists, narcotics traffickers, and others threatening US national security, foreign policy, or economy.

No payments will be processed from/to the following sanctioned and/or prohibited countries: Democratic People's Republic of Korea (DPRK), Donetsk & Luhansk regions of Ukraine, Cuba, Iran, Republic of Syria, Crimea, Sudan, Russia, Belarus.

Online Term Bill Credit Transfer  

A credit balance transfer can be made to the next semester’s term bill for returning students currently living abroad. This will appear on the term bill as a credit payment.

Sanction Information

No payments will be processed from/to the following sanctioned and/or prohibited countries: Democratic People's Republic of Korea (DPRK), Donetsk & Luhansk regions of Ukraine, Cuba, Iran, Republic of Syria, Crimea, Sudan, Russia, Belarus, and all OFAC-sanctioned foreign entities. 

Frequently Asked Questions

  • You will receive an email indicating when your refund is available. If you signed up for direct deposit, your refund will be deposited to your bank account within 3-5 business days. If you are not signed up for direct deposit, then a paper check will be mailed to the student address on file.  

  • We encourage students to sign up for direct deposit to receive their refunds in a fast, easy, and secure fashion.

  • No. You need to set up direct deposit specifically for your student refunds. 

  • If you processed payment online through Flywire, we can refund the original payor’s account directly. Please note that Flywire may charge a 0.5 percent refund processing fee. Please immediately email us at studentrefunds@sa.rutgers.edu if you prefer this refund option. Include your nine-digit RUID in your email. 

  • All paper check refunds are mailed to the student address on file. If you just moved, please update your address and contact our office. We would need to cancel the original check and reissue you another one. 

  • View and verify your refund amount on the Online Term Bill (OTB).