University Treasury
What We Do
Under the direction of the Associate Vice President for Finance and Associate Treasurer, University Treasury oversees investments, debt, the internal bank, and all financial services for Rutgers, as well as Risk Management & Insurance.
Financial Services
Policies and procedures for banking products and services such as opening and closing bank accounts, cash and check handling, and electronic funds transfers (EFTs).
Payment Card Acceptance
Information on the acceptance of credit and debit card payments and related processes and compliance requirements.
Investor Relations
Key information for our bondholders.
Chargebacks
A “credit card chargeback” occurs when a cardholder or card issuer (Visa/MasterCard, Discover, or American Express) disputes a transaction and the resolution process results in the reversal of funds to the cardholder/issuer’s account. Departments should dispute a chargeback, unless they are aware of an erroneous transaction.
The university’s time-sensitive Chargeback Notification and Dispute Process is to be used in the instance of a chargeback. Be sure to provide the appropriate documentation and respond within the specified timeframe.