Students may be eligible for a refund when financial aid, private loan funds, or direct payments (or any combination) credited to their term bill exceed the amount due.
Title IV financial aid will be applied to a student’s term bill to cover the semester’s tuition and fees after completion of all required award package paperwork. Title IV Financial Aid refunds will be processed on the first day of class. All other refunds are processed after the add/drop period. We encourage all students to set up direct deposit to receive refunds faster.
Rutgers University uses Nelnet to electronically deposit student refunds directly into the checking or savings bank account provided. This service is highly secure and utilizes SSL encryption, keeping information safe and private.
Students, follow these instructions to set up direct deposit for your refunds online via Nelnet.
Note: all PLUS loan credit balances refunded to the parent borrower will be mailed by paper check to the parent's address listed on the PLUS loan application.
Paper Check by Mail
Students who do not sign up for direct deposit will receive their refund checks by mail to the permanent home address on file. Checks are mailed by default, so it is crucial that students always have their current address on file. If the address is not valid, students risk having their refund checks returned or lost.